Social & Mental-Health-Related Cleaning
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Hoarding disorder is characterised by the suffering of chronic difficulty in discarding possessions regardless of their true value as well as a living environment that makes this impossible to achieve safety, hygiene, and social functioning. At Dublcheck Cleaning Glasgow, we acknowledge that this condition is actually a psychological illness, and not a lifestyle preference or laziness, which is the fundamental nature of how we deal with remediation projects. Our technicians undergo mental health awareness training which focuses on empathy, patience and working together, not on being judgmental and efficient.
We travel with affected people, family members, and mental health professionals to create plans for clearance that can balance emotional attachments with the creation of functional living spaces. Each project is at a speed that the individual can stand, and there are frequent check-ins to make sure the decisions are appropriate to their treatment goals rather than imposed timelines.
Accumulated possessions cause structural hazards such as overloading of the floors, blocked egress routes, fire hazards due to blocked heating elements, and the infestation of pests who are attracted to organic matter. Our initial assessments examine these dangers prior to the start of working, and this is often when we find conditions requiring immediate intervention such as rodent nesting, faecal contamination or mould growth under layers of stored items.
We clear safe routes through cluttered rooms, ensure adequate ventilation during clearance, and ensure that our team is equipped with respiratory protection from the effects of airborne particulates and spores. Unlike your typical rubbish removal services, we sort things in an orderly fashion, sorting through keepsakes, recyclables, donations and actual waste through a process that respects the person's patterns of attachment while making the habitable space increasingly habitable.
Successful hoarding remediation requires the coordination of many different stakeholders, each with different perspectives and priorities to the situation. We help by mediating between family members who are frustrated and sick, mental health professionals determined to achieve a therapeutic goal, landlords worried about property damage and the person who is not well. Our role is not just that of the physical cleaners, but also that of mediators who mediate conflicts with customers and project stakeholders, and expectation managers.
We are also momentum keepers who keep things going when things seem to halt - and with them, the emotional barriers that impede the progress of a project. We've learned that forced clearances with no psychological support almost always lead to reaccumulation, which is why we insist on the involvement of mental health professionals before accepting large-scale hoarding contracts. This comes in the form of a collaborative model which creates lasting effects and not temporary compliance followed by relapse.
We work with traumatic situations, clean up of bodily fluids, and needle sweeps and with discretion and knowledge turn dangerous environments into safe, decontaminated environments.
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Our specialists do everything from reversing fire damage, removing toxic smoke odours and mould infestations using science-based restoration methods that treat the root causes of mould.
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We stop the transmission of diseases through proven protocols of the disinfection of specific pathogens, whether we are talking about regular virus outbreaks or antibiotic-resistant bacteria contamination.
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Daughter of the homeowner
My mother's hoarding at this point reached a crisis point with only narrow corridors between floor-to-ceiling possessions. Dublcheck worked with her for six weeks, going with her pace and saving things she cherished. Thanks to this, for the first time in fifteen years, she can use her kitchen properly.
Glasgow Housing Association
We had eviction proceedings in relation to a tenant whose hoarding was in breach of the tenancy conditions. Dublcheck worked out a plan for clearance that would meet with the fire safety code and keep the tenant housed and dealing with support services, so that they wouldn't be homeless.
NHS Greater Glasgow & Clyde
I've referred a number of patients over to Dublcheck for hoarding remediation. Unlike other cleaning companies that only make distress worse, their staff know about the psychological part and they work within treatment frameworks. The cooperative approach makes for a much better outcome in the long run.